FAQs2020-05-20T14:21:25-07:00

FREQUENTLY ASKED QUESTIONS

Windshield Repair Made Easy

Getting your windshield repaired has never been easier. Simply give us a call at 602-702-0153 and we will schedule your repair. All we need is your address, your insurance information and a description of your car or truck’s windshield damage. We come to you! Don’t delay. Call us to get your small chips and cracks taken care of BEFORE they become huge problems that result in complete replacement of your windshield.

Please review the frequently asked questions below for more information.

How much does it cost?2020-05-20T14:14:53-07:00

$60 for first Repair
$10 each additional repair on same windshield per service call

Most insurance companies prefer repair, so there is usually no cost to you. However, if you prefer to pay out of pocket, we take cash, credit cards and checks.

Will my insurance cover it?2020-04-22T08:42:31-07:00

If you have full coverage, your insurance company typically will cover the cost with no charge to you. We will contact your insurance when we arrive to get their approval.

Will my insurance require me to use their preferred company?2020-04-22T08:43:53-07:00

When contacting your insurance company, know your rights. Some insurance companies try to steer their clients to their preferred repair shops. “Steering” is simply illegal. Under state and federal laws, you have the right to select your own repair company. We are windshield repair specialists who are specially trained to do rock chip repair.

Do you guarantee your repairs?2020-04-22T08:45:27-07:00

Absolutely! We offer a full money-back guarantee if a repair does not stop the damage from spreading for as long as you own your vehicle. That’s a promise you can count on.

What is the difference between a chip and a crack?2020-05-26T16:43:38-07:00

There are several terms used in the industry, which can be confusing to the consumer. Chip is a term used frequently for repairable damages. Most common types of chip damages are called a bullseye, stars and combination breaks. We follow the standards of the National Windshield Repair Division to determine what damages are repairable. Cracks are damages of 3–14 inches in length. Some cracks can be fixed.

What kinds of chips and cracks can you fix?2020-05-26T16:42:48-07:00

If you can cover the damage with a quarter, it is repairable. The National Windshield Repair Division gives specific guidelines based on the size and location of the damages. Some damages can be larger based on these guidelines. Call us to determine if your damage is repairable.

What is the maximum chip diameter you can fix?2020-04-22T08:48:50-07:00

A bullseye should not exceed 1 inch in diameter. A star break should not exceed 3 inches in diameter. A combination break should not exceed 2 inches in diameter (excluding the legs of the star).

Why should I choose Anthem Stars & Chips to repair my windshield?2020-04-22T08:50:03-07:00

We specialize in repair. This is all we do and we are the best because of it. Our experienced technicians take their time doing each repair. We know and DO what is right for you. Your safety is our priority and because our technicians are certified by the National Windshield Repair Association, we know what breaks are repairable and which are not. We take pride in our work. We’re simply the best in the industry.

Shouldn’t I just replace my windshield?2020-05-20T14:20:24-07:00

When the damage is repairable, your best option is repair. Saving your windshield has many benefits to you. For one, you avoid breaking that factory seal. When that is broken, you are at risk for problems with water leaks and wind noise. Your windshield may have driver assist features that will require recalibration if replaced. Plus, it’s always good to help the environment by keeping hard-to-recycle glass out of our landfills. These are just a few important reasons to choose repair when you can.

Are you fully insured?2020-04-22T08:52:31-07:00

Yes! You can have peace of mind knowing that we are a fully insured business entity.

What if the windshield cracks during the repair?2020-04-22T08:53:18-07:00

There is always a possibility of that happening. Due to the unstable properties of broken glass, the damage may spread during the repair beyond an acceptable range. We cover this possibility prior to the process. If this happens, you will not be charged for the attempted repair. We provide free mobile service and do not charge trip fees.

Does the damage disappear?2020-05-20T14:20:56-07:00

Not entirely. The importance of repair is to restore the structural integrity of your windshield. Our professional grade windshield repair resins provide unparalleled performance. Most repairs have 80% or better cosmetic improvement.

CONTACT US

Don't delay - call us today!
602-702-0153

Be safe. Save time and money. Repair your windshield BEFORE small chips and cracks become unfixable and require replacement. Service areas include Anthem, Tramonto, New River and Phoenix.
CONTACT US

Anthem Stars and Chips LLC BBB Business Review

Examples of what we CAN fix:

Examples of what we CAN'T fix:

Go to Top